Knowledgebase

Why do I receive payment reminders if my invoice is paid?

Ongoing email and sms reminders may be sent to you due to one of the following reasons:

  1. The payment does not yet reflect on CyberTeQ’s bank statement.
  2. Only part payment may have been received.
  3. There is another invoice outstanding – please visit your client area to determine which invoice may still be outstanding.
  4. The incorrect reference number and beneficiary account number may have been used. Please confirm payment with us at billing@cyberteq.biz.
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