Knowledgebase

How do I send a screenshot to CyberTeQ.biz Support?

This article explains how to create a screenshot and email it to The CyberTeQ.biz Support Team. Screenshots are useful in diagnosing certain problems.

Steps

  1. Press "print screen" button on your keyboard. This is located near the top
    of the keyboard usually and has the writing PrtSc / Sysrq on it (or variation
    thereof). Advanced tip: Press ALT-PRINTSCREEN to grab just the active window.








  2. Load Microsoft Paint: Start -> Run. Type "MSPAINT". Press enter






  3. Paste the sceenshot: Press CTRL-V to past paste the image.
  4. Save the image: Press CTRL-S, choose file type "PNG" as this provides the
    best compression for screenshots most of the time.






  5. Email image to our Support Team
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to do a traceroute using Windows XP/7/8/10?

Problem/SummaryThis article explains how to use the traceroute program within Windows XP/7/8/10. A Traceroute is a TCP/IP utility which allows users to ascertain how long route packets take to...

How to do a ping using Windows XP/7/8/10?

Problem/SummaryThis article explains how to use the ping program within Windows XP. Ping is a TCP/IP utility which allows users to ascertain whether a specified destination is reachable across an...